Over 70 years experience word vision focus to help most vulnerable children to overcome poverty and experience fullness of life. World vision helps children from all back ground even in the worst dangerous places, inspired by our Christian faith. Word vision are hiring for Customer care to join their 34,000 staff that are working in over 100 counties.
Duties and responsibilities
- First point of contact and day to day technical support
- Respond to level2 support and work with vendors on three level support.
- Generate activities and status reports
- Provide the user access services
- Researches trouble issues which affect multiple cliants
- Review checklist and support
- Patispate in deployment
- Adhere to integrity control, regulations and guidelines
- Make recommendations and changes
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- Effective in communication skills
- Fluency in English language
- Willing and ability to travel domestically
- 3years experience
- Bachelor degree in computer science, information system or related equivalent work experiences
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