Customer Care Jobs in Tanzania at Talentin the Cloud, Job posting sites

September 22, 2022

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Job Description

Website Talentin the Cloud Limited Tanzania

Jobs

Talentin the Cloud Limited Tanzania is hiring welcoming Various Candidates Interested to apply for the position available of Customer care. The interested candidates to work with Talentin the Cloud Limited Tanzania on position of Customer care should follow instructions to apply for the position.

POSITION: Customer care

DUTIES AND RESPONSIBILITIES

  • Focusing on growth so that to increase transaction amounts from new plus existing dealers.
  • Creating case of trader within the company, representing the interests of the traders.
  • Helping dealers plus solving customers complaints through giving appropriate solutions.
  • Doing the activation of accounts for dormant traders plus cheaking their action plan.
  • Creating of strong business relativity through focusing on deeper understanding.
  • Creating of cross selling products of avilabe merchant company and setting goals.
  • Working to gether with other depertments in solving problems
  •  Focusing on dashboards and update any information to customers Service manager
  • Giving Support of sales team for the different markets
  • Creating banking operations
  • Prepration of business reconciliation report
  • Teaching new entrepreneurs on how to use Company system

 

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QUALIFICATIONS

  • Two years of experience as customer service/care
  • Experience in serving high net Customer values from different background
  • Knowledge of Customer service skills and practices plus procedures
  • Fluent in English and Spanish language both written and spoken
  • Self starter
  • Attention to detail
  • Exellent Organization skills
  • Good communication skills
  • Exellent in phone, using email
  • Team player
  • Customer focused
  • Problem solving
  • Passion and perfomance
  • Positive attitude

MODE OF APPLICATION

All Candidates Interested are required to submit their Curriculum Vitae plus other Supporting Documents online, hit Apply here to begin the application process

APPLY HERE

Not more than 3rd Oct 2022



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