Customer experience Airport Duty Officer Job at Qatar Airways

Full Time

Website Qatar Airways

Jobs in Tanzania

Qatar Airways are looking for Customer experience Airport Duty Officer to join their working team. The interested candidates should apply basing on Instructions below

The customer experience will responsible for optimum Customer satsfaction and over time flight department, also will have total control of shift as a direct representative of airport services manager

Duties and responsibilities

  • Ensuring the aircraft and passengers service are connected to safety
  • Ensuring all aircraft operating standards are reached on basis of migration
  • Managing and control workforce on to the shift, to enhance spending and maintaining staff
  • Ensuring proper delivery of resources and resources in airport operations
  • Cooordinating checks to ensure adequate standards
  • Solving Customers problems and compliants
  • Facilitation ramp handling operations in relation to GHA, caterers

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  • Exellent Communication skills and fluency in English
  • Awareness of weight and balance, ramp handling and product risk principles
  • Ability to work under pressure while mantaining high standards of Customer service
  • High ability to use computer
  • Exellent clients orientation and delivery service
  • Relevant collage or University qualification
  • Four years of relevant experience in aircraft or land handling operation
  • Better understanding of condition of transportation, safety and security


The interested candidates should apply through Qatar Airways. This job is advertised in Dar es salaam and Kilimanjaro





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