Customer experience executive Job post at ABSA

Full Time
  • Full Time
  • Tanzania

Website ABSA

Customer care jobs

Customer trip is one that starts well before Customer open account and continue repeats and ideally buld trust in the relationship in bank Hall, the way inviting Customers sets the stage for better experience to keep Support friendly tone right from when they enter.

Customer value time however our branch mode work does not provide a pleasant engaging branch tour and waiting time.

Duties and responsibilities

  • Provide Customer and visitors with relevant information on banking products
  • Guiding and managing Customer seamlessly into the bank
  • Educate and guid Customer in order to increase use of olternative delivery bank
  • Provide support for guards in queue managment
  • Work as quality control Officer
  • Help desk Customer service all the time, ensuring Customers happy
  • Doing any other work as can be instructed by bank manager

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