Customer experience job at Mwananchi

Full Time

Website Mwananchi

Customer care jobs in Tanzania

Tanzania cable company limited is pert of the group services and one of the internet providers in East Africa. At Mwananchi we are looking for candidates who will work independently and focused Customer service basically localy and abroad

POST: Customer experience Manager

The sellected candidates will be notified to head of sales and customer experience director

Duties and responsibilities

  • Managing Customer service department by providing services at all time
  • In conjunction with performance goals and measures for the team
  • Working with commercial team like Zuku fiber and Zuku TV
  • Analyzing Customer lifestyle trends, market forces and competitiors

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QUALIFICATIONS

  • Four years in customer service experience and at least two years in leadership role
  • University degree in field related business
  • Experience in telecommunications and all ICT
  • Service provider not less than one year

MODE OF APPLICATION

Kindly share your CV and supporting documents to email below

[email protected]

Not more than 13th April 2022

Kazi zaidi

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