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Customer Experience representative Job at KCB BANK in Tanzania

Website KCB BANK

Jobs in Tanzania

KCB BANK are hiring welcoming for various candidates to apply for the position. The interested candidates should follow instructions to apply for the position mentioned

The customer Experience representative will be responsible for Provision of high level of service to mantain harmonious Relationships with Customers plus Provision of high level of service to mantain harmonious Relationships with Customers

Duties and responsibilities

  • Provision of high level of service to mantain harmonious Relationships with Customers plus
  • Provision of high level of service to mantain harmonious Relationships with Customers
  • Handling all Customers questions related to banking products plus Service
  • Ensuring smooth delivery of Services at the branch
  • Comparing suitable products according to Customers needs
  • Reporting of any issues affecting delivery
  • Receiving of Customer questions and take urgent mesures to solve
  • Monitoring Customer questions and compliants
  • Correctly record all Customers compliants
  • Contacting of customers to manage their request and compliants
  • Handling of calls on time and maintaining efficiency
  • Pinning mails plus demonstration
  • Account Reporting request procedures
  • Receiving all emails received and keep records
  • Creating customers loyalty through clients interaction to store existing customers
  • Ensuring purity of bank lobby

More new jobs

MODE OF APPLICATION

  • Degree related to Bussness
  • Masters degree is aded advantange
  • Four years of working experience

MODE OF APPLICATION

all candidates interested should submit their application online through KCB BANK

APPLY HERE

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