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Customer service officer Job posting at Suvacor

Website Suvacor

Jobs in Tanzania

Suvacor are looking for Customer Service with excellent communication skills and great work ethic to join their working team.

Their systematic clerks are the fore front of their commitment to their customers and the first step to communicate. You will work directly with Customers to meet their needs and answer their questions by providing support and organize Customer oders

They are looking for Candidates who is interested, energeticย  and ready to go beyond to ensure Customer satsfaction

Duties and responsibilities

  • Receiving Customer orders daily via email and phone calls, input orders in the database
  • Verifying of Customer information on each orders when received against the company
  • Taking down Customer information such as customer name and address
  • Verifying the order information is correct on the order each time you receive and that all purchased
  • Contacting clients directly on each orders when receiving question about Customer information
  • Contacting the Customer directly on each time you receive if there is an issues with order
  • Order process and preparing invoices and necessary shipping documents
  • Answering Customer service line and helping Customer questions and complaints

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QUALIFICATION

  • Fluent in English both words and text
  • Knowledgeable rules and procedures for good customer service
  • Organizing with good clerical skills and exellent
  • Efficiency in using logic and reasoning determining the strength and weakness
  • Ability to handle Customer compliants in proffessional
  • Good Financial manager who can decide the best way to spend money

MODE OF APPLICATION

All candidates interested should submit CV with cover letter, reference from previous employer and make sure all referees are recorded from previous employers, Submit to

[email protected]

Expire date not Mentioned

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