Website Johari Rotana Hotel
Johari Rotana Hotel is hiring welcoming Various Candidates Interested to apply for the position available of Guest Experience Coordinator at the hotel. The interested candidates to work with five star hotel on position of Guest Experience Coordinator, should follow instructions to apply for the position
POSITION: Guest Experience Coordinator
The Experienced guest Coordinator will be responsible for facilitating the guest arri a Al and departure through simplifying operation and Communication within the front office and other departments in ensuring guests staying will be memorable
DUTIES AND RESPONSIBILITIES
- Keeping of good communication with all related departments to ensure smooth service Provision.
- Focusing on quickly, efficiently and happily with any questions plus resolving complaints.
- Keeping of good working relationship with all front office staff.
- Making sure the guests receive accommodation as needed
- Leading all managers plus front office managers in ensuring of daily office activities.
- Focusing on other operating departments to ensure all requirements communicate efficientlym
- Solving all guest questions and ensure are addressed in a professional way.
- Ensuring all arriving guest rooms are provided before guests arrivals,
- Ensuring guest payments bills are paid before guests departure
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- Degree in hospitality field
- Experience in front office depertment within hotel
- Fluent in English both written and spoken
- Ability to solve problems effectively
- Good computer skills
- An exellent Candidate will be good versed guest Relationships
- Good presentation skills
- Good communication skills
- High aptitude Customer service
- Able to work under pressure
MODE OF APPLICATION
All Candidates Interested should submit their application online, uploaded every documents you will be required to submit
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