Mwimba holding limited is registered Tanzania Company under companies cordinance (Cap.212) and leading hospitality company with its operation in Arusha, Meatu, Simiyu and Mara Region.
We are currently looking for Client handling to be part of our team to provide support to all our tourist facilities and enhance photographic safari experience.
POST:Cliant Handling
Duties and responsibilities
- Overseas everything happening in the unit (safari Operation)
- Keep close communication to agent and supplier
- Assist head of department in operation matters
- Assist in handling compliants from clients and Travel agents.
- Approving invoices from suppliers ensure comply with the contract rates
- Manage 24hours concierge line duty phone
- Compliant handling inc
- Manage capture information for the complaint
- Be aware of company procedure in case of emergencies.
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QUALIFICATION
- Fluency in both Swahili and English
- Advanced level of computer literacy with special focus on use of marketing system as well as Microsoft exel, word, PowerPoint and outlook.
- Proven success at conversion and performance as Senior role.
- Full understanding of the East African travel market, its product and logistical aspects.
- At least 5years senior experience in high travel for a reputable travel company.
- High self motivated self starter and ability to work independently as well as within a group.
To apply for this job, send your CV to email provided below
Not more than 30th March 2022
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