Sandvik is hiring welcoming Various Candidates Interested to apply for the position available of Order desk officer. The interested candidates to work with Sandvik Company on position mentioned of order Desk Officer should follow instructions to apply for the position.
POSITION: Order desk officer
DUTIES AND RESPONSIBILITIES
- Acting as fore or first interface for customers through giving the world class customer service.
- Giving customer support plus inquiries as required.
- Provision of the achievement of sales goals by making sure all orders are processed.
- Being the first step in Communication with Customers from order inquiry
- Working near sales team plus helping them in achieving sales goals
- Focusing on Development of existing businesses based on customer segmentation.
- Focusing on inventory plans and secure stock replenishment for customers,
- Responding to all incoming calls, emails from customers in good manner.
- Being there to Receve, process processing plus speed section orders,
- Solving compliants from customers with relevant Supervisors plus managers
- Provision of education to Customers about the products and services avilabe to them
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- Degree, Diploma in logistics, Supply chain, procument
- Two to four years experience in customer service role
- Experience in the Mining Industry is Added advantange
- Knowledge and Experience with ERP System eg SAP
- Experience with handling Customer questions and compliants
- Good communication skills
- Exellent listening skills
MODE OF APPLICATION
All Candidates Interested should submit their Curriculum Vitae online in Sandvik site, hit Apply here to begin the Application procedures
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